Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.
What You'll Do
- You will validate and optimize the first production to ensure the quality and the technicity of the mass production.
- You will manage root cause analysis and corrective action plans against non-conformances.
- You will provide internal as well as external methodical knowledge for quality management aimed toward continuous improvement.
- You will work with cross-functional teams from R&D, Procurement, Operations and Customer Excellence.
- You will lead customer claim management to ensure the best customer experience and efficiency within the supply chain.
- You will design, implement, and manage the strategy for the quality management system.
Who We're Looking For
- You have strong analytical skills to interpret quality data, identify trends, and drive continuous improvement.
- You have the skill in implementing corrective and preventive actions (CAPA) to resolve recurring quality concerns.
- You consider multiple aspects when making business-relevant, pragmatic decisions, balancing customer-centricity and business requirements.
- You are effective in presenting complex quality data and findings to both technical and non-technical audiences.
- You enjoy working with different teams and take high ownership for your tasks.
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!